Cricfrenzy

Frequently Asked Questions

Last updated: 11 August 2025 Support: 7 days during major events

Quick answers about accounts, content, live scores, notifications, advertising, and more.

General

What is Cricfrenzy?
Cricfrenzy is a cricket-first platform covering news, live scores, fixtures, analysis, videos, and features in Bangla and English.
Which platforms are supported?
You can access Cricfrenzy on web and mobile web. App availability and updates are announced on our homepage and socials.

Account

👤Do I need an account to read articles?
No account is needed for most content. Some features (e.g., commenting, notifications, saved teams) may require sign-in.
🔐I forgot my password. What should I do?
Use the “Forgot password” link on the sign-in page to reset. If you don’t receive an email within a few minutes, check spam or try again.
✏️How can I update my profile or language preference?
After signing in, go to Account Settings and edit your display name, language (Bangla/English), and notification preferences.

Live Scores

🏏How often are live scores updated?
During live matches, scorecards refresh frequently. Network conditions or third-party data delays may affect update cadence.
⏱️Why doesn’t the score update on my device?
Try refreshing the page or checking your connection. If issues persist, clear cache/cookies or open the scorecard in a new tab.

Content

📰Can I republish your articles or videos?
Please contact us for syndication requests. Unauthorised copying or redistribution is not permitted. See our Terms.
🗣️How do I submit feedback or a correction?
Use the Contact page and include the article link, the issue, and any sources. Our editorial team reviews all requests.

Notifications

🔔How do I get match alerts?
If enabled, you can follow teams or tournaments to receive wicket, milestone, or result alerts. Manage these in Account Settings.
⚙️How can I turn off notifications?
Disable them in Account Settings or your browser/device settings for Cricfrenzy notifications.

Advertising & Sponsorships

💼How do we advertise on Cricfrenzy?
Visit our Advertise page for formats and packages, then reach out via the Contact page. Our team will share inventory and rates.
📊Do you support programmatic or PMPs?
Yes—direct, PMP, and guaranteed roadblocks during major events are available. Targeting and measurement options can be discussed.

Technical

🛠️The site looks broken or slow.
Please try a hard refresh, clear cache/cookies, or test another browser. If it continues, send us your browser version, device, and a screenshot.
📧I’m not receiving emails from Cricfrenzy.
Check spam/junk, add our address to your contacts, and ensure you entered the correct email. Then request a new verification/reset link.

Privacy & Cookies

🔒How do you handle my data?
See our Privacy Policy for details on collection, use, sharing, and your choices.
🍪How can I manage cookies?
You can control cookies via your browser or device settings. Learn more in our Cookie Policy. Some features may not work if you block certain cookies.

Still need help?

Couldn’t find your answer? Reach our team and we’ll get back to you as soon as possible.

Contact Support

You may also review our Privacy Policy and Terms & Conditions.